Refund policy

Aries Gadgets – Return & Refund Policy

Last updated: 4 September 2026

At Aries Gadgets, we want you to be happy with your purchase. If you are not satisfied with your order, you may be entitled to return it for a refund in accordance with this policy and your statutory consumer rights.

14-Day Cancellation Right

If you are a UK consumer purchasing online, you generally have the right to cancel your order within 14 days of receiving your goods, without giving a reason.

After notifying us that you wish to cancel, you normally have a further 14 days to send the goods back.

To request a return, please contact us at:

Email: arijeadesina2008@gmail.com

Please include your order number and the reason for your return, if applicable.

Condition of Returned Items

Where you are returning an item because you have changed your mind, the item should be returned in a condition that allows us to inspect and resell it.

You may handle an item only to the extent necessary to establish its nature, characteristics and functionality, similar to how you would be able to inspect it in a shop.

If an item has been unnecessarily used or damaged, we may be entitled to make a deduction from your refund where permitted by law.

Faulty, Damaged or Incorrect Items

If your item:

Arrives damaged
Is faulty
Does not work as described
Is significantly different from the product advertised
Is the wrong item

please contact us as soon as possible.

We will work with you to provide an appropriate remedy in accordance with your statutory consumer rights, which may include a repair, replacement or refund.

Refunds

Once your return has been received and assessed, we will process your refund as required by applicable law.

Where you exercise your statutory cancellation right, refunds will normally include the cost of standard delivery. Additional costs for upgraded delivery may not be refundable.

Refunds will normally be made using the original payment method.

Return Shipping

For unwanted items returned under the statutory cancellation right, you may normally be responsible for the direct cost of returning the item unless we have agreed otherwise or the item is faulty, incorrect or damaged.

If an item is faulty, damaged or incorrect, please contact us before returning it so that we can provide appropriate instructions.

Non-Returnable Items

Certain products may be excluded from cancellation rights where permitted by law, including products that are personalised or sealed goods that cannot be returned for health or hygiene reasons once unsealed.